The following quotes are excerpts from the article:
Page 78:
Whatever price a sales person quotes you, even if it's reasonable, look like you've just been flattened by a semi and say, "You want how much? You gotta be kidding!" Then shut up. "Always get the other person to talk first," says Paul Wineman, a corporate negotiating coach in Marina del Ray, California.
Page 78:
Maybe that CD player is missing its manual, or there's a tiny scratch on that Tiffany clock. There's nothing unethical about pointing out a flaw, however minor, and asking for a price reduction. Wineman suggests, "Get in the habit of saying, "I don't want to pay full price for something that is defective."
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You're about to close a deal, and you ask the sales person to throw in something to clinch it. How likely is he to turn you down? Not very, says Wineman. Just before he handed over his credit card for some cologne at a department store he asked the staffer to throw in the half full tester bottle, a few key chains and a Polo bag. His $35 purchase got him another $35 in value.
Surprising things you can haggle for
Page 79 - Restaurant Meals
Of course you can expect to not pay for a dish that wasn't to your liking. But you can talk down the tab even if you're totally satisfied with your meal. Here's what negotiating coach Paul Wineman suggest saying: "That was delicious. Throw in dessert on the house, and we'll absolutely come back again soon."
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